Here at Bush House Veterinary Group, we are always delighted to welcome new clients and patients to our full service veterinary practice.
We're sure you will be very happy with our services as our veterinarians and staff are devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet’s optimal health. Let’s work together to keep your beloved furry friend happy and healthy!
Bush House veterinary services – delivered with courtesy and respect!
As a client of our Veterinary Practice, you can expect our full attention to your pets’ needs.
When you arrive for your appointment, you will be greeted warmly and shown to an examination room (unless current Covid-19 guidelines state otherwise, then you will be seen outside by our vets and your pet taken inside for treatment).
In most cases, one of our veterinarians will start by asking about your pet’s medical history, current condition and the reason for your visit.
The vet will then examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your veterinarian will discuss a possible diagnosis and treatment plan if warranted.
This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Our vet will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment before leaving and schedule any needed follow up.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimised as much as possible.
We are excited to meet you and your animal family members!
In case of emergencies, click here for more information